Writing
I occasionally write about my work. The posts used to live elsewhere (on Medium and the Monzo blog) and now also live here. I was also interviewed by the talented Marvel team, who produced a great article
In late 2022, I published my first short book, for individual contributors wanting to pierce into leadership.
Feedback from individuals has been that it's given them a better understanding of what their managers expect from them. Managers have told me that it's helped them have better conversations with their reports. Check it out on Amazon! |
Talks
The cost of hypergrowth – November 2020
Co-authored a presentation at the Fintech Design Summit 2020 with Beth Brettingham about Monzo's journey through hypergrowth, and how the design and product process has matured as the org has evolved from a startup to a bank
Co-authored a presentation at the Fintech Design Summit 2020 with Beth Brettingham about Monzo's journey through hypergrowth, and how the design and product process has matured as the org has evolved from a startup to a bank
Lego and levers: stories of leadership – January 2019
UXPA event I was invited to talk at, where I shared what leadership means to me and examples of great leadership in practice
UXPA event I was invited to talk at, where I shared what leadership means to me and examples of great leadership in practice
Establishing an in-house practice – June 2018
Invited to speak at UX Bournemouth where I shared the journey I'd been on at Monzo
Invited to speak at UX Bournemouth where I shared the journey I'd been on at Monzo
Understanding our users – May 2018
A talk at the Monzo Open Office in May where I spoke about the fundamentals of user-centred design and how to apply research to the design process
A talk at the Monzo Open Office in May where I spoke about the fundamentals of user-centred design and how to apply research to the design process